|
A major UK supplier has announced it is to use a new Text-Connect™
service to tighten up sales processes and speed up information
flows with their 300 plus field sales team.
The company which supplies gas and electricity to around
five million customer accounts will be using the innovative
Text-Connect™ service by Shropshire-based software experts
Sabre Software Development Ltd.
The system links mobile phones and computers seamlessly
for two-way text message communication. Text-Connect™ requires
no new infrastructure or software , and treats SMS text messages
as if they were emails forwarding them onto laptops or desktop
computers in the office.
Outgoing “emails” sent from the office computer appear as
text messages on the sales person’s mobile phone. There is
no significant time delay in either direction.
Major advantages are:
- Eliminates the need for office mobile phones and their
high costs.
- Sends the message directly to the most relevant person
or team.
- Enables messages to be narrowcast or broadcast in either
direction, so speeding up information distribution, sales
leads, new market intelligence etc.
The Sales Support Coordinator at the company which employs
more than 11,000 people said: "Text-Connect enables me to
receive text messages on my PC from our field based account
managers detailing daily sales figures. Text-Connect also
gives me the means to contact our entire field sales team
almost simultaneously, which is particularly effective in
case of an emergency".
The Text-Connect™ service is one of Sabre Software Development
Ltd's leading products & services which include Text-Connect
CRM™ a NEW customer feedback service by which managers can
get 'from the horses mouth' customer feedback directly to
their email.
For further information contact David Tapley, Managing Director,
Text-Connect™
|
