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Case
Study: Property repairs scheduled by text message.
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Appointments made,
confirmed and verified with computer text messaging
system.
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See also:
>Corporate
SMS Package
Building maintenance
appointments scheduled by text.
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A major North East construction company
has adopted Text-Connect™ to help schedule
repairs & maintenance to thousands of properties
across the North of England.
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Contracted by many of the region's Housing Associations,
our client co-ordinates repairs and maintenance work
via call centres situated in Hull, Manchester and
North Yorkshire.
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Housing Associations issue work orders for repairs,
Tenants need to be contacted to agree an appointment
date and time. SMS text messages sent via Text-Connect™
have proved to be the perfect tool. |
| Jason,
Managing Director says "we use text messaging either
to confirm appointments with tenants, or to ask them
to contact us if we are unable to contact them via the
mobile number." |
| Where a
tenant has provided a land line number and is unavailable,
a reminder text message is sent. Text messages sent
to most land line numbers are converted to speech and
then conveyed to the recipient when they next use the
phone. |
| Jason
continues "Text-Connect™ is simple but effective.
We can prove to our clients that we have tried to contact
the tenant using the the mobile number we were provided
with. It also gives us savings as it is quicker and
cheaper than sending out contact letters by post."
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| This
construction company selected the Text-Connect™
Corporate package which gives them full multi user functionality
including Account creation and Message credit allocation. |
phone: 01952 820453 | text:
07781472088 | email: info@text-connect.co.uk
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