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Case Study: "Questions from the floor" by text message.

     
Conference and Events organisers go interactive using text messaging to prompt questions for speakers from the audience.  
   
 

Text-Connect™ has been selected by leading conference and events organisers to promote interaction between their audience and speakers.

Jimmy, a conference organiser who runs a Forum event in Singapore comments "Our forum aims to receive feedback and questions from 700+ participants, but we noticed a unwillingness in the audience to speak up in front of everyone using the microphones provided."

Text-Connect™ gives conference organisers the perfect tool to encourage audience participation and solicit questions directly from "the floor".

Audience members simply text their comments and questions to the organisers dedicated 'text number'. Text-Connect™ automatically forwards messages to a email address where messages are picked up via a lap top.

The whole process is quick so comments and questions from the floor reach the speaker almost in real time.

Jimmy continues "We did provide microphones on the day, however, it turned out that all the questions came via Text Messages and nobody actually used the microphones to raise questions".

Other organisers use Text-Connect™ in conjunction with a 'Blog' to publish texted comments directly to the web. The 'Blog' page is then easy to display to delegates on a 'big screen' via a projector & laptop, helping to promote discussion. Organisers have the option to moderate comments prior to posting 'Live' and removing any spurious or offensive content.

Additionally Conference and Event organisers have found Text-Connect™ ideal for 'house keeping'. Delegates simply text requests i.e. "Please turn the heating down!" to the text-number. Texts are collected by email and actioned as appropriate. Delegates feel looked after as organisers text a personal reply from their laptop once the request has been carried out.

Text-Connect™ gives conference and events organisers:

  • The perfect tool to encourage delegate participation in question & answer sessions.
  • An easy way to display comments and questions directly from delegates live on the 'Big Screen'.
  • A management tool which connects them to delegates, and facilitates personalised customer service.
  • A valuable post event feedback mechanism (Text shot and subsequent response from delegates)

Our Conference and Events organiser clients chose our Text-Connect™ "Business" package which includes a dedicated 'text-number' and 1000 'send' message credits (messages from delegates are free).

 

 

 

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