An East Midlands company providing Lawncare services to residential and business customers confirms that using text messaging to chase over due invoices is both fast and effective.

Our client originally selected Text-Connect™ to use as an appointment reminder tool, to reduce the number of 'no shows' encountered by their staff.

They soon realised that Text-Connect™ is an excellent credit control tool when used to chase up outstanding payments. Because text messages arrive directly to the mobile phone of the client they can be sure that critical reminders have got through.

Receipt of messages can be confirmed using the Text-Connect™ reporting tools, allowing the sender to check when their messages was received by the recipient. This is a powerful tool for 'hard to reach' groups, including tradesman, plumbers, builders and the general public.

John comments "We have been using the Text-Connect™ system to follow up customer payments. We have had a great response and quicker payments compared to letter reminders."

Text reminders work out much cheaper than posted reminders, giving you roughly 4 text messages for the price of a 1st class stamp, more if you include envelopes, printing and consolidation.

The use of text messaging as part of a credit control and rent collection has also been successfully adopted by social landlords and housing associations as a way of reducing rent arrears.

Our Lawn Care client selected our Text-Connect™ "Business" package.