Text-Connect™ has been chosen by an International marine research organisation to help protect its research samples. Samples are preserved in fridges set to maintain a specific temperature range.

The organisation undertakes, co-ordinates and promotes marine research over the 220 million acres of coast and ocean. Samples are collected from the Irish Sea and areas of the North Atlantic.

Fridges are located in the organisations laboratories and all contain GSM modems & SIM cards which enable them to send a text message to the organisations Text-Connect™ text number.

Should a fridge drop below a specified temperature a text message is triggered and sent to the 'text number'. On receipt Text-Connect™ instantly forwards the message to a web page hosted on the organisations web server via a HTTP call.

The web page processes the content of the message, identifies the fridge at fault and using Text-Connect™, sends out a text message to the person in the lab responsible for the fridge to alert them to the problem.

Additionally an emailed copy of the message is forwarded to the Quality Manager for reference.

The organisation developed a custom system for maintaining fridge up-time using the Text-Connect™ "Software Developer" package, API and 'text-number'.

Our client confirms that Text-Connect™ gives them the following benefits:

• The system has reduced down time and the subsequent risk of damage to valuable samples.
• 24 hour 7 days per week remote monitoring which automatically targets the specific person responsible for the failed equipment.
• Centralised processing for all the equipment creates maintenance and call out logs for managed replacement of unreliable equipment.
• The custom development of a system which can be modified as circumstances change.

Text-Connect™ is the perfect addition to your monitoring systems, giving you the ability to forward 'Alert' emails directly to multiple engineers and managers via a text message.

Perfect for use in conjunction with:

• UPS monitoring systems like APC Powerchute, Opengear, PowerReporter. Other monitoring systems
• River flow & level monitoring alert systems
• Process control monitoring alert systems
• Fire and Burglar Alarm alert systems

NEW. Text-Connect Escalate™ . This new feature means that senior managers or engineers only receive alert messages when a problem has not been solved by their subordinates.

• Using Text-Connect Escalate™ you pre define a group of individuals to receive your SMS text alert. When triggered, an initial text alert is sent to the first person in your list of recipients.
• When the problem is solved the person sends a text to cancel the Escalation.
• If after a period no text is received, the next person in your list receives a SMS copy of the alert message.
• If the Escalation isn't cancelled, the Alert works it's way up through your organisation to the most senior people.