Text-Connect™ is used by businesses and organisations across the UK across a wide range of applications.
Although the applications are many and varied, our clients use text messages when they need to communicate with clients and staff 'Right Now', wherever they might be.
Text-Connect™ delivers near instant communication directly to and from staff and clients even when they are in areas of low or intermittent mobile network coverage. Text messages need only a tiny amount of connection they can get through when voice and data communication is impossible.
The Sales Support Co-ordinator at our client company, who employ more than 11,000 people said:
"Text-Connect enables me to receive text messages on my PC from our field based account managers detailing daily sales figures. Text-Connect also gives me the means to contact our entire field sales team almost simultaneously, which is particularly effective in case of an emergency".
A leading mortgage broker uses Text-Connect™ to remind clients of appointments.
"Text-Connect saves us time because messages are sent and received on our desktop PCs. Messages are quick to compose using a keyboard and arrive with the client almost instantly."
A supply chain services company is using Text-Connect™ to simplify its driver recruitment process by accepting applications by text message.
Our client has reported increased response rates from their recruitment adverts giving them an bigger pool of applicants to interview from and save through faster administration.
An International marine research organisation uses Text-Connect to help protect its research samples.
Samples are preserved in fridges set to maintain a specific temperature range. Text Alerts are generated by monitors and then forwarded by Text-Connect to the engineering team.
Response rates are much improved when reminders are sent by text.
""We have been using the Text-Connect™ system to follow up customer payments. We have had a great response and quicker payments compared to letter reminders."
Cheaper too !
Text-Connect™has been adopted by the facilities management of several large sites.
Clients have found it particularly useful for managing lone workers, remote maintenance personal and as an Emergency messaging system.
Text-Connect™ gives deaf or hard of hearing home owners an easy way to contact their Fire Service.
Requests for a Free Home Fire Safety check are sent by text message to the text number and forwarded as emails to the Fire services Safety Check team for action.
Ataxia UK has adopted Text-Connect™ to broaden it's communication mix and aid contact between sufferers and it's UK Helpline.
Text messaging is a vital part of the Ataxia UK Helpline communications mix.
Clients are choosing Text-Connect to manage 2FA and OTP SMS text pass codes.
Subscribing to a dedicated text-number ensures continuity and removes reliance on personal mobiles. Incoming 2FA OTP codes can be forwarded to groups of team members as required
Many of our Retail clients use text messaging to update their customers on shipping and delivery.
Often using the Text-Connect API to integrate with their back office systems, retail clients are able to keep their clients informed with the progress of their order.
SMS Text messaging is a great way of collecting sports related results and data.
Clients use it to collect football league results while a fishing association uses the system for collating catch returns, which in some regions are a statutory requirement for Salmon and migratory Trout.
A text number is a great way of facilitating near miss reporting.
Incoming reports are delivered directly to the H&S team and can then be incorporated to lead future best practice. A SMS text is a quick and easy way for staff to make a report or raise concerns.
A major East of England Housing Association has selected Text-Connect™ to give their residents greater choice and involvement in home selection.
Residents now have the option of 'bidding' for empty properties with a text message.
A Scottish Housing association has selected Text-Connect™ to help reduce rent arrears among it's tenants.
Tenants are sent a SMS text message if they are about to slip into arrears. Text messages serve as a powerful reminder and prompt tenants into action.
A major Housing Association is using SMS text message competitions and prize draws to boost its tenant incentive scheme. The scheme aims to promote being a responsible tenant and good neighbour and gives reward and recognition to tenants who abide by their tenancy agreement obligations.
Landlords have a legal obligation to test gas appliances every 12 months but tenants missing appointments with engineers are a serious problem.
Landlords using text messaging in this application report that expensive missed inspections are reduced and response from "no access" cases is encouraging.