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you are: home > info > business benefits - Instant Communication using text messaging.
   

text-connect

Text-Connect™. The benefits - Instant Communication.
   

Instant:

Adding text messaging to your communication mix gives your business a huge competitive advantage. Instant, direct communication between your organisation and the mobile phone of your customer or employee, wherever they are, means that you can distribute important operational or marketing information 'Right Now'.

Importantly you will see savings of both cost and time over traditional voice calling, while Text-Connect™ gives you a record of all your text messaging communication for audit and analysis.

   
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Text-Connect™ makes it easy to draft and send text messages. Using your computer & keyboard means that the process is quicker and easier than using an 'office' mobile. Plus our system gives you delivery confirmation, with proof of delivery to the recipients phone.

Bulk text shots are simple to set up, with easy upload of lists and variable data for inclusion into 'merged' text shots.

You can send ad-hoc text messages to individuals, send messages to groups of contacts and personalise your communication with 'mail merged' message shots. To make message creation even quicker, common message layouts are saved as templates.

Text-Connect™ makes it easy to import your Contacts and sub divide them into Groups for targeted text messaging.

Text message shots to large numbers of 'bulk' contacts are facilitated with imported lists of names, number and custom data via the industry standard .csv text file format.

Pre Schedule messages for future delivery for maximum impact. Best of all Text-Connect™ facilitates an immediate response to your message, where ever your contact is.

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A message to your 'Text Number' means your customers NEVER get an answer phone or an engaged tone, so your business is available 24 hours a day 7 days a week.

We give you a dedicated text number, so all messages sent to your number are delivered to your 'inbox'. So you do not suffer lost or misdirected text communication.*

Our message forwarding features mean you never miss a message because you don't have to keep checking your 'inbox' to see if a new message has arrived.

Text messages sent to you arrive almost instantly in your Text-Connect™ 'inbox' and are automatically forwarded to your email account(s), alerting you to new message traffic. 'Out of hours' cover is easy to set-up by forwarding incoming messages to a mobile. For customised, automatic processing messages can be forwarded to your web server.

Reassure Customers and staff that their message has arrived by sending them a 'Thank You' text, using the Auto-Responder option.

 
  * Some competitor products share a single 'Text-Number' across many companies, often using 'keywords' to route your messages back to you. If your client does not write the message correctly their message may not reach you. We don't share text numbers so all messages reach you however your customers write them.

 

 

sms text messaging toolkit phone: 01952 820453 | text: 07781472088 | email: info@text-connect.co.uk | Follow text-connect
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