Text-Connect Escalate™ puts you in control of remote monitoring system generated Email or SMS alerts, giving you forwarding & distribution options to disseminate the alert message across your organisation. Text-Connect Escalate™ gives you the tool to get the messages to those who need it, when they need it.

By forwarding incoming SMS text messages or email with The Text-Connect Escalate™ only the people who need to know get the alert message.

• Forward Emails to SMS Text message
• Forward on SMS Text Messages to other mobile phones.

We give you a simple way to manage and forward Email and SMS text alert messages sent from remote monitoring systems, including Fire Alarms, UPS and Server monitoring systems.

• Email forwarding to a mobile phone by SMS text from your pop3 email account. Options include:
  • Forward email as a 'long message', upto 456 characters giving more information to the engineer.
  • Forward the email 'From' address, 'Subject Line' or 'Body' or combination of 3 as a text message.

   

• SMS text message forwarding to multiple mobile phone recipients

• Rule based forwarding based on message content and key word
  • Direct the message as an SMS Text to the most appropriate person based on the message content.
  • Forward to Multiple mobiles per rule or key word.

   

• Escalate function designed to 'bump' the alert up through your organisation until the alert is cancelled.
  • When there is no response the alert is forwarded to the next most senior person. If no action is taken to cancel the alert, it is Escalated up through your organisation until it's stopped with a text message.
  • Set the time between 'bumps'.
  • Cancel escalation from the web interface.

   

• White List \ Black List functions to prevent Spam and unwanted forwarding.

• Administer from any computer with an Internet Connection via our web site.

Forward Incoming SMS Text Messages to other mobiles phones using the SMS 2 SMS version of the system. Ideal for managing SMS Text alerts sent by remote monitoring systems where it's possible to program only 1 destination number into the system. Ideal for Freezer temperature Alarms, Server Farms, and Burglar alarms.

• SMS forwarding to other mobile phones by SMS text. Program your equipment with our text-number and specify the destination numbers in the admin section. Options include:
  • Forward as as a 'long message', upto 456 characters, to include the sending number and give more information to the on call engineer.
  • Send Message only
  • Flag message 'From' number as a Text label, ie "ALERT".

   

• SMS text message forwarding 1 incoming message to multiple mobile phone recipients

• Rule based forwarding based on text message content by key word
  • Direct the message to the most appropriate person based on the message content.
  • Forward to Multiple mobiles per key word.

   

• Escalate function designed to 'bump' the alert up through your organisation until the alert is cancelled.
  • When there is no response the alert it's forwarded to the next most senior person. If no action is taken to cancel the alert, it is Escalated up through your organisation until it's stopped with a text message.
  • Set the time between 'bumps'.
  • Cancel escalation from the web interface.

   

• White List \ Black List functions to prevent Spam and unwanted forwarding

• Administer from any computer with an Internet Connection via our web site.

Text-Connect Escalate™ is perfect for use in conjunction with any monitoring system which generates SMS or email based alert messages and require your immediate attention.

• UPS power monitoring systems such as APC Powerchute, Opengear & PowerReporter.

• River flow & level monitoring alert systems

• Process control monitoring alert systems

• Fire and Burglar Alarm alert systems

• E-Commerce sites alerting owners that they have an order or enquiry.

• Server Farms & Data Centres